Wow! My disappointment over the iPhone release is now complete! I finally got my “special offer” from Vodafone for pre-ordering in the email. I clicked the special offer, “just for you” button to discover that the price plans were exactly the same as everyone else’s – Vodafone you suck!
Apple’s iPhone 3G is released tomorrow and I won’t have one! The repercussions of Vodafone Australia not releasing their price plans until this morning are: a) I have change to Optus because Vodafone’s plans suck, and b) Because I had to wait for Vodafone’s announcement (which I reject), it is too late to pre-order through Optus, so now I will probably have to wait 10 days before I can get a black 16gig model.
I am so fucking furious at Vodafone that I will never ever do business with them again and I will make sure that no one I know ever does business with them again!
How dare Vodafone treat its customers like this and expect any kind of loyalty. I went into the Vodafone shop on Belmore Rd, Randwick today and told the sales woman (I didn’t catch her name) that I was planning to to defect to Optus because of Vodafone’s plans and was there anything that could be done, she rudely said, “no” and began to walk away. I said, “so I should just go to Optus?” She responded, barely turning around, “yeah.”
What kind of fucking customer service is that? When I spoke with Vodafone this morning, the lovely lady at the phone centre said that Vodafone had two Achilles heels, coverage and their retail outlets. Coverage was getting better all the time but she felt that the retail always let them down because it was all franchised.
Well, the long and the short of this is I will not be unboxing my lovely new iPhone tomorrow as planned. I will have to wait until the next round of stock comes in. This I feel is completely unfair as I did everything an Apple geek is suppose to do. I watched the Keynote by Jobs, logged my expression of interest with my phone company the minute I was allowed to and waited like a good geek. Then because I chose to back the wrong horse, I have been fucked over!
I hope Vodafone loses thousands of customers over this and the executives all get fired! Looking across the boards and blogs at the moment seems to show that my first wish will come true!
